Case studies
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Rethinking Argus' ways of working and building capability through a holistic approach
Strategic and Organisational Design | Service Design | Systems Thinking
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Designing an empathic customer support to connect NewLink with its customers
Design Research | Customer Experience | Service Design
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Improving Greenwich Centre's onsite customer experience
Design Research | Service Design | Customer Experience | Employee Experience
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Creating an inclusive solution to help expats and immigrants navigate in the new context
Design Research | Service Design
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Global Service Jam London 2023
Service Design | Design Research | Customer Experience